Frequently Asked Questions
The law protects the privacy of all communications between a patient and a psychologist. In most situations, Mindful Psychology and Wellness, LLC can only release information about your treatment to others if you sign a written Authorization form that meets certain legal requirements. There are exceptions to confidentiality between psychologist and patient. If a therapist suspects physical and/or sexual abuse on a patient or by a patient, the therapist is required by the professional code of ethics of his/her profession and the law to report such abuse. If the therapist has reasonable cause to suspect child abuse or neglect, the law requires that we file a report with Child Protective Services. Once a report is filed, we may be required to provide additional information. If we have reasonable cause to suspect the “criminal abuse” of an adult patient, we must report it to the police. Once a report is filed, we may be required to provide additional information. Finally, a therapist is ethically responsible for warning an identified person or group of people if there is reasonable suspicion of harmful intent and the patient has the apparent ability to carry out the threat in the foreseeable future. These actions may include notifying the potential victim (or, if the victim is a minor, his/her parents) and contacting the police, and/or seeking hospitalization for the patient. In case of danger to him or herself, the client’s safety must be ensured. It is the therapist’s ethical and legal obligation to break confidentiality so that proper care may be instituted. Urgent care may include emergency admission to a hospital or mental health facility. The laws governing confidentiality can be quite complex. In situations where specific advice is required, formal legal advice may be needed.
For the most current list of insurance providers that we participate with, please click here.
Most insurance do have what is called an “outpatient mental health” benefit. That means that your insurance coverage may cover all or part of your therapy. While Mindful Psychology and Wellness will contact your insurance carrier to verify your benefits, it is greatly appreciated if you call the customer service number located on the back of your card to verify your coverage first. Most people would like to know up front what, if any, cost they may have for beginning therapy, and calling your insurance carrier will give you this advantage. You may want to ask about deductible information–how much you have to pay out of pocket before your insurance benefits start–as well as any copay or co-insurance rates that your insurance plan requires. You may also want to know how many visits per year your plan allows, as well as knowing if we are an approved (in-network) provider or an out of network provider, which can result in different out of pocket costs.
Some people do not have mental health benefits or choose not to use their health insurance to cover mental health treatment. This is a personal choice. At Mindful Psychology and Wellness, LLC, we will make every effort to accommodate your request for mental health services and agree upon a fee that is comfortable for you and your therapist.
I understand that should I not provide my therapist with a minimum of 24 hour notice for not attending a session, I will be charged for that session. This charge is not covered by insurance benefits and is due prior to or at the next scheduled appointment. The cancellation policy is as follows: My therapist will charge for missed or late cancellations unless the appointment is rescheduled within the week of the missed session, if there is an opening in his schedule.
Mindful Wellness and Psychology, LLC maintains flexible office hours Monday through Friday, including evening hours Monday through Thursday. We will make every effort to accommodate your appointment time requests. At a minimum, our offices are open for business as follows:
|Monday – Thursday||9:00am – 9:00pm|
|Friday||9:00am – 5:00pm|
|Saturday||By appointment only|
This is a decision that will ultimately be decided by you. Generally speaking in life, the more effort you put into something, the more you get out of it. This holds true for therapy as well. Perhaps more important than the length of therapy is the degree of connection you feel with your therapist, the goals you wish to work on in therapy, and your willingness to communicate these goals to facilitate the therapeutic work.